Breakage Refund Policy

 

The Customer is requested to examine the goods immediately upon delivery for any breakage. Claims (if any) must be lodged to our sales person at +852 2815 9317 at the time of delivery, otherwise we shall have the discretion to refuse your claim after delivery.

 

Refund on breakage is only available when valid original receipt is provided.

 

Refund on breakage will be credited into Customer's credit card account within 4 weeks upon confirmation.

 

No returns shall be made on glassware or accessories after the receiver has acknowledged receipt of the goods.